Shipping policy

SHIPPING POLICY

Last updated: September 9, 2026

Processing and Fulfillment

Orders are generally processed and sent to fulfillment within 2–5 business days. Because some Raised Not Reached Productions products are made or printed to order, processing times may vary depending on the product, fulfillment partner, order volume, holidays, and other circumstances.

You will receive an order confirmation after your order is placed. When tracking is available, shipping confirmation and tracking information will be sent after your order ships.

Books

Books purchased through raisednotreached.com may be printed and shipped by our fulfillment partners. Estimated U.S. delivery is generally 5–12 business days after processing. Delivery times are estimates and are not guaranteed.

Merchandise

Merchandise, including apparel and accessories, may be made to order through our print-on-demand fulfillment partners. Estimated U.S. delivery is generally 5–14 business days after processing. Made-to-order products may require additional time during holidays, high-demand periods, or circumstances outside our reasonable control.

Multiple Shipments

Products in the same order may be produced or fulfilled by different partners. As a result, an order containing multiple products may arrive in separate packages and on different dates.

International Shipping

International shipping is available only to destinations offered at checkout. Estimated international delivery times may vary significantly depending on destination, carrier, customs processing, and the fulfillment location.

International customers are responsible for applicable customs duties, import taxes, fees, or other charges imposed by their country or local authorities, except where otherwise stated at checkout or required by applicable law.

Shipping Rates

Available shipping methods and applicable shipping charges are displayed at checkout based on the order and delivery destination.

Tracking

When tracking is available, tracking information will be sent to the email address provided at checkout after your order ships. Please allow approximately 24–48 hours for tracking information to begin updating after receiving your shipping confirmation.

Carrier Delays and Lost Packages

Delivery estimates may be affected by carrier delays, weather, customs, service interruptions, high shipping volume, or other circumstances outside our reasonable control.

If tracking shows that your package has been delivered but you have not received it, first check the delivery area and contact the shipping carrier. If you still cannot locate the package, contact us at contact@raisednotreached.com and we will assist you in determining the appropriate next steps.

If tracking does not update or your package appears to be lost in transit, contact us so that we can work with the applicable fulfillment partner or carrier to investigate the shipment.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before submitting your order.

If you notice an address error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order enters production or fulfillment.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping or replacement charges may apply to resend the order, except where prohibited by applicable law.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, misprinted, or incorrect, contact us within 7 days of delivery at contact@raisednotreached.com. Include your order number and clear photographs showing the problem.

Please see our Return and Refund Policy for additional information regarding replacements, refunds, and eligibility.

Contact

Questions regarding shipping or an existing order may be sent to:

Raised Not Reached Productions
contact@raisednotreached.com